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Patient Account Rep needed for a full-time direct hire position in Plymouth, NH. As a Patient Account Rep, you will play a crucial role in ensuring the timely and accurate collection of payments from patients. You will work closely with healthcare providers and insurance companies to resolve billing issues, navigate insurance claim processes, and maintain patient records.

Responsibilities

· Manage and monitor patient accounts, initiate, and follow up on collections activities.

· Review and analyze patient bills, claims, and invoices to ensure accuracy and compliance.

· Follow up with insurance companies to resolve claim denials, discrepancies, and payments.

· Provide accurate and timely billing information to patients and insurance companies.

· Verify insurance eligibility and coverage for patients.

· Communicate and negotiate payment plans with patients to ensure timely payment.

· Collaborate with the internal billing team to resolve any coding or billing errors.

· Maintain accurate and up-to-date records of all collection’s activities.

· Research and stay updated on changes in insurance and billing regulations.

· Provide exceptional customer service to patients and insurance companies.

Requirements

· High school diploma or equivalent; associate or bachelor's degree in healthcare administration or related field preferred

· Minimum of 2 years of experience in medical collections, billing, or similar role within the healthcare industry

· Proficient in medical billing software and electronic health record (EHR) systems

· Strong understanding of medical billing and coding procedures, insurance claim processes, and healthcare billing regulations

· Excellent attention to detail and analytical skills

· Strong communication and interpersonal skills to effectively communicate with patients, insurance companies, and healthcare providers.

· Ability to work independently and as part of a team in a fast-paced environment.

· Strong problem-solving and negotiation skills

Compensation: $20.00 - $23.00 per hour

Our History

2006

The Bedford NH office opens and Staff Hunters begins working with more and more clients in the greater Manchester marketplace. The personalized approach, consistency and high quality control creates a distinct competitive advantage in a market where fast growth at any cost is the norm.

2008

Ari joins the Bedford office of Staff Hunters to focus on building a Senior-level Finance practice in Southern, NH and Northern, MA.

2013

Sara opens the Administrative practice in Bedford and makes an immediate impact in the scope and depth of the recruiting and placement in the office.

2015

The Bedford office grows and Tony makes plans to transition toward retirement. Raven Ridge is founded and acquires the Bedford location. The office expands and moves to a larger space in Bedford, NH. Payroll and billing operations move to the Bedford office. Growth and change create new business partners and new relationships; both internal and external.

2016

A banner year for finding great team members! Dennis joins the Technical / Engineering group, assisting in the growth of the business. Kassey joins the Administrative team offering expertise in the Administrative and Human Resources job market.

2020

Ashlee joins the organization to head up administrative operations in charge of payroll and billing.

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