Service Administrative Assistant
Full Time • Nashua
Replies within 24 hours
Benefits:
- 401(k) matching
- Dental insurance
- Health insurance
- Opportunity for advancement
- Paid time off
- Parental leave
- Training & development
- Tuition assistance
Service Admin needed for full-time temporary assignment in Nashua, NH paying $23-25/hr. This is a great opportunity to get a foot in the door with a growing company that has a history of hiring temp staff permanently and offers generous benefits, advancement opportunity and more!
Position Duties:
Position Duties:
- Takes phone calls and email requests for setting up RMA’s, update requests, etc. for both service phone/email and individuals.
- Set up RMAs for repairs and exchanges – process and follow up on exchange sales orders.
- Quoting Customer and follow up with customer on quotes that are still estimate pending.
- Keep track and follow up on Backordered parts – push through when parts are received in from the factory.
- Estimate approved/denied filter or WIHR.
- Push through quote approval, archive quote and SOM sales order. Order parts if needed. Update RMA status accordingly.
- Close completed RMA’s and either ship back to customer or put into exchange stock.
- Generate green ship doc to print & put in traveler with unit or yellow status sheet for exchange stock.
- Follow up on all aging issues.
- Estimate to customers/Estimate Approved/Estimate Denied
- Backordered Parts
- Rental tracker (for periodic billing)
- Awaiting Receipts (pending core returns and units not sent for repair)
- In Inspection/Inspected/In Rebuild (follow up if more than a week)
- Service Review Hold (follow up with needed items to push call forward)
- Quality Hold Review/Complete (follow ups)
- Pending Scrap/rebuild/inspection/return without rebuild (follow ups)
Compensation: $23.00 - $25.00 per hour
Our History
2006
The Bedford NH office opens and Staff Hunters begins working with more and more clients in the greater Manchester marketplace. The personalized approach, consistency and high quality control creates a distinct competitive advantage in a market where fast growth at any cost is the norm.
2008
Ari joins the Bedford office of Staff Hunters to focus on building a Senior-level Finance practice in Southern, NH and Northern, MA.
2013
Sara opens the Administrative practice in Bedford and makes an immediate impact in the scope and depth of the recruiting and placement in the office.
2015
The Bedford office grows and Tony makes plans to transition toward retirement. Raven Ridge is founded and acquires the Bedford location. The office expands and moves to a larger space in Bedford, NH. Payroll and billing operations move to the Bedford office. Growth and change create new business partners and new relationships; both internal and external.
2016
A banner year for finding great team members! Dennis joins the Technical / Engineering group, assisting in the growth of the business. Kassey joins the Administrative team offering expertise in the Administrative and Human Resources job market.
2020
Ashlee joins the organization to head up administrative operations in charge of payroll and billing.
(if you already have a resume on Indeed)